Dost thou have a question? We are here to assist you.
Please see our frequently asked questions below and perhaps you will find the answers to what you are seeking.
If you still have questions fill our our contact form, or send us an email at hollowearthservice@gmail.com.
We make every attempt to respond within 24 hours Monday through Thursday. On the weekends it might take a bit longer to respond as sometimes we are away at our shows or enjoying time with family.
Frequently Asked Questions
How do I take care of my Hollow Earth weaponry?
We have detailed information here on our site. Please see weaponry care to for instructions on how to care for your weaponry. This is an important element in maintaining the your lifetime guarantee.
My Sword Broke, How do I get it repaired?
If your sword was broken in a honorable fight, fear not we will get you back in battle shortly! See more about what quilifies for a repair on our Guarantee page.
Can I make a custom order?
We do execute custom orders. Check out our Custom Quest Page.
What are the measurements of your weaponry?
Our listings have details about the measurements of the weaponry but, these are estimates. Each peice is individually handcrafted making the dimentions all slightly different. If you have specific measurements in mind for your weaponry, please contact us so that we may honor your requests. We do not charge for approximate size requests which will be within an inch. However, there is a $25.00 custom charge for exact measurement requests. If you would like exact measurements for your order please reach out to us at Hollowearthservice@gmail.com.