⚔️Returns & Order Issues
We want you to exclaim “Hip Hip Huzzah!” when you receive your order. If something is amiss, we're happy to help.
⚔️ Damage & Order Issues
If your item arrives damaged, or incorrect, please contact us at hollowearthservice@gmail.com as soon as possible with your order number and a brief description of what happened.
We'll review the situation and do everything possible to make it right.
⚔️ Return Eligibilty
- Please contact us at hollowearthservice@gmail.com within 10 days of receiving your order with a brief description of the issue you are experiencing to see if you qualify for a refund.
- Approved returns must be shipped back within 30 days of delivery.
- Items must be unused, in their original condition, and carefully packaged for safe return.
Once your return is received and inspected, we'll issue a refund to your original method of payment.
⚡Important Note ⚡
- Original shipping charges are non-refundable.
- Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
- Items returned in worn, damaged, altered, or otherwise unsellable condition may not qualify for a refund or exchange, and we are not responsible for the cost of shipping it back to you.
⚔️ Experienced Battle Damage?
Find more information about your warranty and our Repair Request Scroll on our Guarantee Page